FAQ

Common Questions and Troubleshooting Tips:

1. What should I do if my my internet connection drops?

  • Reconnect Quickly: Try to reconnect as soon as possible. Your progress should be saved, allowing you to continue from where you left off.
  • Contact Support: If you face persistent issues, contact support immediately.

2. Can I take a break during the assessment?

  • Reconnect Quickly: Try to reconnect as soon as possible. Your progress should be saved, allowing you to continue from where you left off.
  • Contact Support: If you face persistent issues, contact support immediately.

3. What if I encounter technical issue?

  • Check Connection: Verify your internet connection is stable.
  • Browser Settings: Ensure your browser is up to date and that your camera and microphone are enabled.
  • Help Center: Visit the Help Center for detailed troubleshooting tips.
  • Support: Contact our support team for assistance.

4. How do I ensure my camera and microphone are working?

  • Test Equipment: Use your device’s settings to test your camera and microphone before starting the assessment.
  • Browser Permissions: Make sure your browser has permission to access your camera and microphone.

5. Can I go back to previous aquestion?

  • One-Way Navigation: Once you move to the next question, you cannot return to previous questions. Ensure you are satisfied with your answer before proceeding.
  • Browser Permissions: Make sure your browser has permission to access your camera and microphone.

6. How long does section of the assessment take?

  • Section Timings: The duration of each section will be displayed before you start. Manage your time effectively to complete all questions.

7. What should I do if I miss a scheduled assessment?

  • Reschedule: Check if there is an option to reschedule or contact your recruiter for further instructions.

8. How do I know my assessment is submitted?

  • Confirmation: After clicking "Submit," a confirmation message will appear indicating successful submission.