FAQ
Common Questions and Troubleshooting Tips:
1. What should I do if my my internet connection drops?
- Reconnect Quickly: Try to reconnect as soon as possible. Your progress should be saved, allowing you to continue from where you left off.
- Contact Support: If you face persistent issues, contact support immediately.
2. Can I take a break during the assessment?
- Reconnect Quickly: Try to reconnect as soon as possible. Your progress should be saved, allowing you to continue from where you left off.
- Contact Support: If you face persistent issues, contact support immediately.
3. What if I encounter technical issue?
- Check Connection: Verify your internet connection is stable.
- Browser Settings: Ensure your browser is up to date and that your camera and microphone are enabled.
- Help Center: Visit the Help Center for detailed troubleshooting tips.
- Support: Contact our support team for assistance.
4. How do I ensure my camera and microphone are working?
- Test Equipment: Use your device’s settings to test your camera and microphone before starting the assessment.
- Browser Permissions: Make sure your browser has permission to access your camera and microphone.
5. Can I go back to previous aquestion?
- One-Way Navigation: Once you move to the next question, you cannot return to previous questions. Ensure you are satisfied with your answer before proceeding.
- Browser Permissions: Make sure your browser has permission to access your camera and microphone.
6. How long does section of the assessment take?
- Section Timings: The duration of each section will be displayed before you start. Manage your time effectively to complete all questions.
7. What should I do if I miss a scheduled assessment?
- Reschedule: Check if there is an option to reschedule or contact your recruiter for further instructions.
8. How do I know my assessment is submitted?
- Confirmation: After clicking "Submit," a confirmation message will appear indicating successful submission.